---
title: "How One Operations Leader Cut Hand-Entered Pay by Two-Thirds"
date: 2026-11-01
author: Findd
tags: Customer Stories, Time Tracking, AI
description: "An operations leader used Findd's Intelligent Dashboards and a weekly review before payroll to cut hand-entered pay from 14.4% to 4.8% in eight weeks."
social_description: "Hand-entered pay fell from 14.4% to 4.8% of hourly pay in eight weeks, with a short weekly review before payroll closed."
image: hero.webp
image_alt: "A payroll manager approving a pay run at her desk at night"
status: green
---
An operations leader at a commercial cleaning company used Findd's Intelligent Dashboards to see how much pay came from hand-entered time, and where. With a short weekly review before payroll, hand-entered pay fell from 14.4% of hourly pay to 4.8% in eight weeks.

[STATS]
- 14.4% → 4.8%: share of hourly pay entered or edited by hand, in eight weeks
- $400K+: less hand-entered pay in the first two months
- Saves ~$3M a year: at the current run rate
- $9,500/week  →  $0/week: performance bonus pay, once bonuses needed approval

-----

## Hand-Entered Time Adds Up

Every company has good reasons to type in or fix time by hand, like a broken clock, a forgotten punch, or a bonus for a job well done. Across hundreds of sites and supervisors, those small edits add up, and they're hard to see in a standard payroll report.

When this company's SVP of Operations noticed some unusual manual entries, the goal was simple: see how much pay was coming from hand-entered time, and where it came from.

## Every Edit, Next to the Original Punch

Findd keeps an audit trail of every punch and every change. Intelligent Dashboards use it to show which paid hours were punched, which were typed in, and which were moved by hand, with the original time next to the edit. The Hand-Edited Time Watchlist breaks it down by site, manager, and type of entry, like bonus rows with no note, or entries approved by the same person who created them. Dashboards report what happened and don't judge anyone. Your team decides what each edit means.

![Hand-Edited Time Watchlist, by site and entry type](punch-integrity-locations.webp)

## A Weekly Review Before Payroll Closes

Each week before payroll locked, DiDi sent the operations team a short summary: how much pay came from hand-entered time, which sites stood out, and what changed since the week before. The team didn't have to dig through reports to find it. They decided to require approval for performance bonuses, and followed up with the sites that stood out.

![DiDi weekly summary email](didi-weekly-supervisor-email.webp)

## Results in Eight Weeks

Hand-entered pay went down every week after the first review, from 14.4% of hourly pay to 4.8%. Performance bonus pay went from about $9,500 a week to zero once bonuses needed approval, and stayed there. In the first two months, more than $400K less pay went through hand entry, about $3M a year at the current run rate.

Some time will always be entered by hand, like a forgotten punch, so these figures show how much less pay went through hand entry, not confirmed savings.

## See Your Own Hand-Entered Time

The Hand-Edited Time Watchlist is one of the dashboards included in Findd's Intelligent Dashboards, alongside overtime, payroll readiness, retention, and more. Every dashboard comes with suggested actions, and DiDi tracks whether the numbers improve.

Learn more about Intelligent Dashboards ›

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