# Get the right answer to the right person, in time to act DiDi is the AI assistant in Findd. DiDi answers questions, proactively reaches out when something needs fixing, and gets the work done by text, email, or in the app. Your team doesn't need to learn new software. They can talk to DiDi in any language, in the field or in the office. _Screenshot: A DiDi email confirming a timecard was approved after the supervisor replied to approve it_ ----- ## Ask DiDi anything about your workforce Who's close to overtime, hours by site or client, open punches, no-shows, leave balances, scheduled versus actual hours, who edited a timecard, which devices are offline. Answers in plain language, inside the app, by text or by email. _Screenshot: still: DiDi stages the new area_ ## DiDi works in the field or the office Text, email, or message DiDi in the Findd app. For the frontline, there's no login and no new app to learn. Back-office staff can work with DiDi directly alongside your data in the Findd platform. DiDi can chat in any language, translating work across your organization. _Screenshot: The Mobilize inbox: an employee asks DiDi about holiday pay, DiDi answers and hands the follow-up to HR, who replies_ ## DiDi reaches out to your team DiDi is always on, doing work like checking every timecard before payroll closes. You can direct DiDi where to look and how to communicate with your team, like a weekly supervisor email with overtime, open punches and face scans to review. Everything from a Monday morning overtime brief, mid-week trend alerts, to supervisor scorecards. If the data is in Findd, DiDi can take action. _Screenshot: DiDi's weekly email to a supervisor listing what needs attention before payroll, with options to reply_ ## Text DiDi like a person DiDi provides smart options when chatting with your team, making it easy to know what actions can (or should) be taken. Each message makes the options clear, and your team replies the way they'd reply to a person, like "Yes, approve it" or "Give it to Luis." DiDi gets the task done, and the reply is saved as the record in Findd. Think of DiDi as the coworker who checks every timecard, answers in every language, and knows when to hand a question to a person. Example DiDi messages: - Overtime at 1501 M Street: Jamie is on track for 44 hours this week. Should I approve it, or adjust the schedule? - Shift swap at Lakeshore Tower: Ana wants to swap Friday with Luis. Is that OK? - Missing punch at Riverside Medical: Devon didn't clock out last night. Should I add 11:00 PM? - Open shift at Lakeshore Tower: we need a porter Saturday, 6 AM to 2 PM. Who should take it? - Time off at Harbor Point: Priya asked for Friday off. Is that OK? ## Catch problems before payroll DiDi looks for and flags payroll anomalies: missing premiums, edits that don't match an employee's usual pattern, hand-edited hours, changes made after approval, a whole crew with identical times, GPS spoofing, and more. DiDi automatically flags them to supervisors for review and lets their manager know when trends start forming. Now you can resolve payroll issues before payroll is processed. _Screenshot: Punch Integrity: start your review_ ## DiDi answers frontline employees Frontline employees can text DiDi questions in any language about their work. DiDi answers from your Findd data and the policies you've approved. All employee chats with DiDi are reviewable by your back-office team, and DiDi will flag a human to reply when an answer is unclear. Example messages from employees: - Where do we keep the supplies at Lakeshore Tower? - Any open shifts this weekend? - How many personal days do I have left? - I forgot to clock out last night. Can you fix it? - When is my next shift? - Can I take Friday off? - ¿Cuántas horas trabajé esta semana? ## DiDi can set up Findd for you Text a photo of a schedule. Upload a CSV of a budget. Send a voice note about a task list. Add your union agreements to provide holiday and leave answers to frontline employees. DiDi can automatically set up day-to-day components in Findd for your team, making it easy to launch new contracts, new crews, and make changes. _Screenshot: A scope of work spreadsheet, with an arrow to the day's task list Findd built from it_ ## Permissions are built-in Employees only see what their permissions allow them to, from your CEO to your night cleaners. Permissions keep your data clean, with everyone working from the same secure source of truth. It's easy-to-use, automated, and there are no extra systems to maintain. _Screenshot: Supervisor role permissions_ ----- ## The Findd Operating System Intelligent Dashboards show you where to look, and DiDi gets it done. Combined with HR, WorkOps and TLM, the loop runs from data to the right person to action to the record. _Screenshot: Findd Intelligent Dashboards: the Overtime dashboard, with overtime as a share of hours, the overtime premium, people in a repeat overtime pattern and the weekday with the most overtime_