DiDi™ AI
Taking on the challenges of frontline workers
Frontline workers are those who are in direct contact with customers or the general public, providing essential services across various industries. The work environment for frontline workers can vary greatly depending on the industry and specific job role.
This is where DiDi comes in – an AI chatbot with instant support for workers, no matter where they are.
Frontline workers often face situations that are:
- Deskless, no laptop, spotty connections: The physical work environment for these special employees is often challenging to begin with.
- Fast-paced and dynamic: Frontline workers often work in fast-paced environments where they need to think on their feet and adapt to changing situations.
- Physically demanding: Many frontline jobs can be physically demanding, requiring workers to be on their feet for long periods or perform repetitive tasks.
- Team-oriented: Frontline workers often work in teams and need to collaborate with their colleagues to provide the best service to customers.
Meet "DiDi" -
your workforce guardian
She curates the work experience for each employee, and their leadership, 24/7. She provides answers, transparency, and clarity instantly using natural language texting.
Why use DiDi?
Instant Support
DiDi can provide instant support to frontline workers, answering their questions and providing them with the information they need to perform their job effectively.
Reduced Workload
DiDi can automate repetitive tasks, reducing the workload of frontline workers and allowing them to focus on more important tasks.
Personalized Experience
DiDi can provide a personalized experience to frontline workers, tailoring her responses to their individual needs and preferences.
Real-time Expert Support
24/7 availability through texting
DiDi is available 24/7, providing frontline workers with round-the-clock expert support.
Employees can ask questions about how we use their biometric data, or questions about policies and procedures, simply by texting with DiDi.
Personalized experience for each employee
DiDI is smart, and learns about each employee over time. So they can ask personal questions too, and have her complete tasks for them just like a digital assistant.
Proactive reminders for credentials, upcoming jobs, & more
DiDi can be proactive too. She can remind employees about expiring credentials, or other aspects of a job they need to be ready for.
