Findd Launches the First Intelligent Frontline Operating System for Commercial Cleaning and Facility Services
New Intelligent Dashboards and Findd's AI assistant, DiDi, connect to Findd’s HR, Work Operations, and Time & Labor solutions, so operators can see where they're losing margin and fix it in one place.
Today Findd is introducing the Frontline Operating System, and we’ll be demoing it at ISSA Show North America in Las Vegas from Nov 16 to 19, booth #437. The launch includes Intelligent Dashboards, which show operators what’s working and what’s costing them across every region, site, and contract, and DiDi, Findd’s AI assistant, which turns those findings into action.
Many cleaning companies know Findd for its market-leading biometric time clocks and payroll-ready time and labor software. With the Frontline Operating System, Findd now runs hiring, onboarding, scheduling, time, work, and quality for frontline teams in one connected system, and connects it to the payroll, HR, and accounting systems companies already use.
Most commercial cleaning companies run their operations across separate tools: a time clock in one system, hiring in another, inspections in a third, and spreadsheets to tie them together. By the time a problem shows up in payroll or a client complaint, the week is already over. The Frontline Operating System connects Findd's three core products, Findd HR, Findd WorkOps, and Findd Time and Labor Management (TLM), on the same employees, jobs, and sites, so the information leaders need is already in one place.
How the Frontline Operating System works
Findd HR, WorkOps, and TLM record what happens at the point of work: verified punches, completed tasks with photo proof, applicant tracking, schedules, and the pay rules behind every shift.
Intelligent Dashboards show what matters to operators: overtime, hand-edited time, payroll accuracy, quality of service, and retention are shown in real dollars and compared against each company's own best-performing sites. DiDi writes a plain-language summary of what stands out, and managers can drill down to the numbers behind it.
DiDi drives the action. Every dashboard comes with suggested actions, like sending district managers an overtime list every week or texting employees to confirm their hours before payroll closes. Managers choose which actions to take, DiDi sets up the workflow and sends the texts, and the dashboards show whether the numbers improved. Every conversation with DiDi can be reviewed by the back-office team.
For example, when Intelligent Dashboards show the same site going into overtime every week, the cause is often a coverage gap, not a scheduling mistake. DiDi tells the manager who owns the site, Findd HR posts the open role, and new hires are scheduled as soon as they're ready.
Executives see the whole business
Margin, overtime, retention, and payroll accuracy are all on one page, across every region, site, and contract. Problems are shown in real dollars and compared against your best-performing sites, so you know where to focus first.
Back office staff have employees and jobs in one spot
The same employee, job and time data everywhere. Budgets sit next to actual hours, so you can see which contracts are making money and which ones are slipping. When something needs fixing, DiDi sends it to the manager who owns it, and you can see if it got better the following week.
The frontline only needs one app
Frontline employees have a single experience from applying for a job, to punching in for their first shift, to asking questions about payroll, and completing their tasks. It works anywhere, online or offline, in their own language.
Connected to the systems companies already use
Findd connects to payroll, HR, and accounting systems, including ADP, Workday, UKG, Sage Intacct, and WinTeam. Employees and jobs come into Findd, and approved, payroll-ready hours go back out, so existing systems stay the source of truth. Findd also has an open API and integration specialists on staff for other systems.
For the companies that already use Findd for time and labor, the Frontline Operating System builds on what they have. Every product uses the same employees, jobs, and sites, so adding HR, WorkOps, or Intelligent Dashboards doesn't mean setting anything up twice.
When customers run their frontline operations on Findd, they get access to rich data every day. But data on its own doesn’t change anything, they need recommendations, and the tools to act on them. The Frontline Operating System turns that data into insights, actions, and measurable outcomes – all in one platform.
Dan Shaw, Chief Revenue Officer
We started Findd to make work easier for the people doing it. The Frontline Operating System gives every cleaner one app for their whole job, and gives the people running the business a clear view of what's working.
Tom Loveland, co-founder and CEO
Availability
Intelligent Dashboards and DiDi are available to Findd customers starting today in early access. Findd will demo the Frontline Operating System at ISSA Show North America, November 16 to 19 at Mandalay Bay in Las Vegas, booth #437. Book a meeting with us at ISSA or book a demo.
About Findd
Findd is the Frontline Operating System for commercial cleaning, facility services, and other frontline industries. Findd helps companies across the United States and Canada hire quickly, do the work right, and pay their teams correctly, with Findd HR, WorkOps, Time and Labor Management, Intelligent Dashboards, and DiDi, Findd's AI assistant. Findd was founded in 2016 and is based in Provo, Utah. To learn more, visit findd.ai.
Media contact
Marko Savic, VP Marketing
